Privacy Policy

1. Data Controller

Seanet Infotec is the data controller for all personal data collected through this website and billing portal.
Amsaco Plaza, Suite B14, Area II, Garki, Abuja, Nigeria.
Email: [email protected] · Phone: +234 803 598 7404

2. Data We Collect

• Identity data — name, email, phone, company name, industry sector
• Financial data — invoice records, payment transactions, billing information
• Technical data — IP address, browser type, device information, cookies
• Communication data — contact form submissions, email correspondence

3. How We Use Your Data

• Delivering and managing IT services, billing, and invoicing
• Processing payments via our authorised payment processors
• Responding to inquiries and providing customer support
• Sending service-related communications (not marketing without consent)
• Improving our website, services, and user experience
• Complying with legal obligations under Nigerian and international law

4. Legal Basis for Processing

We process personal data under the following legal bases (GDPR Article 6):

• Contract — to fulfil our service agreement with you
• Legal obligation — tax, accounting, and regulatory requirements
• Legitimate interest — website analytics, fraud prevention, service improvement
• Consent — where you have explicitly opted in (e.g., marketing communications)

5. Third-Party Processors

We share data only with service providers essential to our operations:

• Paystack — payment processing (card, bank transfer, USSD). Paystack Privacy Policy
• Flutterwave — payment processing (card, bank transfer, mobile money). Flutterwave Privacy Policy
• Google Cloud / AWS — cloud infrastructure and hosting
• GitHub — source code management

We do not sell, rent, or share your personal data with any other third parties.

6. Data Retention

• Invoice and billing records: 7 years (regulatory requirement)
• Contact form submissions: 2 years
• Cookie data: 12 months (or until you withdraw consent)
• Payment transaction data: 7 years

7. Your Rights

Under GDPR and the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your data (where legally permissible)
• Restriction — limit how we process your data
• Data portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest
• Withdraw consent — revoke consent at any time where processing is based on consent

To exercise any of these rights, contact [email protected].

8. Cookies Policy

We use the following categories of cookies:

You can manage your cookie preferences using the banner at the bottom of this site.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted data storage at rest
• Regular security audits and penetration testing
• Access controls and authentication for all systems
• OWASP-compliant application security practices

10. International Transfers

Your data may be processed on servers located outside Nigeria. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.

11. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact

For any questions about this privacy policy or to exercise your data rights: